Privacy Policy

1. Introduction

This Privacy Policy explains how DIGITECULTRA ("we", "us", "our") collects, uses and protects personal data when you visit digitecultra.com or engage our services. We are committed to handling your data lawfully, transparently and in line with the GDPR and applicable UAE data protection law.

2. Data Controller

The data controller is Digi Tec Ultra, operating digitecultra.com, with delivery operations based in Pakistan and headquarters in Dubai, UAE. For any privacy matter, contact our Data Protection Officer at privacy@digitecultra.com.

3. What Data We Collect

• Identity & contact data — name, email, phone, company, when you submit a form.
• Usage data — pages visited, time on site, referral source, via analytics.
• Cookies & tracking data — device, browser and behavioural data via cookies and pixels.
• Application data — CV, LinkedIn and cover notes when you apply for a role.

4. How We Use Your Data

• Service delivery — to respond to enquiries, deliver proposals and provide our services.
• Marketing — to send newsletters and offers where you have given consent.
• Analytics — to understand and improve how our website performs.
• Recruitment — to assess and process job applications.

5. Legal Basis

We process your data under one or more of the following legal bases: contract (to provide services you request), legitimate interest (to run and improve our business), and consent (for marketing and non-essential cookies, which you may withdraw at any time).

6. Data Retention

We retain enquiry and client data for the duration of our relationship and up to 24 months afterwards. Marketing data is retained until you unsubscribe. Analytics data is retained for up to 26 months. Recruitment data is kept for up to 12 months unless you ask us to delete it sooner.

7. Third Parties

We share data with trusted processors who help us operate, including Google Analytics, Meta Pixel, HubSpot and Mailchimp. These providers process data under their own privacy terms and appropriate safeguards. We never sell your personal data.

8. Your Rights

• The right to access the data we hold about you.
• The right to rectification of inaccurate data.
• The right to deletion ("right to be forgotten").
• The right to data portability.
• The right to object to or restrict processing.
• The right to withdraw consent at any time.

To exercise any right, email privacy@digitecultra.com.

9. Cookies

We use cookies and similar technologies as described in our Cookie Policy. You can manage your preferences through our cookie banner or your browser settings.

10. Security

We use appropriate technical and organizational measures to protect your data against unauthorized access, loss or misuse, including encryption, access controls and vetted processors.

11. Changes

We may update this policy from time to time. Material changes will be posted here with a revised "last updated" date.

12. Contact

Data Protection Officer — privacy@digitecultra.com. General enquiries — hello@digitecultra.com.

// Last updated: June 2026